Contact Us

We encourage you to visit our FAQs section before you try to contact us. We try to answer many of your questions there. Our most frequent questions are mostly to do with signing onto your account and technical issues—and we have a special section of our FAQs dedicated to these questions.

Use this form if you have any questions related to:

Our Company: Who we are.
Our Products: Product details, product features, pricing, refund and shipping policies.
Technical Support: How to access and use your account. Request changes or modifications to your account.
Orders: The status of your order or refund.
International Orders: We will handle your order directly if you reside outside the United States or Canada.

We will get back to you within one business day. Thank you.

Please note that all fields with an asterix (*) are required are required.

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Company Address:
MelioGuide
532 Montreal Road, Suite 452
Ottawa, Ontario, CANADA, K1K 4R4
Tel: (613) 697-8276
Fax: (613) 747-9317

Please do not return any items you have ordered from us to the address above. We request that you Contact Us directly and we will handle your refund. Thank you.

Hours of Operation:
Our sales and customer service operations are open from 9:00 am to 5:00 pm EST, Monday to Friday—with the exception of National Holidays.

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